TERMS & CONDITIONS

By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

 

1. General Information

 

Ownership: This website is owned and operated by [Your Company Name]. The term "we," "us," or "our" refers to Divine Dust.

Modification of Terms: We reserve the right to change or update these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the site constitutes acceptance of those changes.

 

2. Product Information

 

Accuracy: We strive to provide accurate descriptions and images of our products. However, slight variations in color, size, or packaging may occur.

Availability: Product availability is subject to change without notice. We cannot guarantee that all items will be in stock at all times.

 

3. Pricing

 

Price Changes: All prices are subject to change without notice. We reserve the right to modify or discontinue products at any time.

Errors: In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

 

4. Orders

 

Order Acceptance: Once you place an order, you will receive an email confirmation. This does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order at any time.

Cancellation: We reserve the right to cancel an order if we believe there is a fraudulent or suspicious activity associated with it.

 

5. Payments

 

Accepted Methods: We accept various payment methods, including credit/debit cards, PayPal, and other payment gateways. All transactions are secure and encrypted.

Payment Processing: Payment is required at the time of order placement. Orders will not be processed until payment is received in full.

 

6. Shipping and Delivery

 

Shipping Costs: Shipping costs are calculated at checkout based on your location (Windhoek N$100 - Outside Windhoek N$130). 

Delivery Time: Estimated delivery times are provided at checkout. However, delivery times are not guaranteed and may be affected by external factors. Take note: We only process and ship orders on business days.

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7. Returns and Refunds

 

Return Policy: We offer a 3 day return policy for unused and unopened products. To initiate a return, please contact our customer service team.

Refunds: Refunds will be processed within 2 daysof receiving the returned item. Shipping costs are non-refundable.

Damaged Products: If you receive a damaged or defective product, please notify us within 24 hours for a replacement or refund.

 

8. Intellectual Property

 

Copyright: All content on this website, including text, graphics, logos, and images, is the property of Divine Dust and is protected by copyright laws.

Trademarks: All trademarks, service marks, and trade names of Divine Dust are owned by us and may not be used without our written permission.

 

9. Limitation of Liability

 

Disclaimer: We are not liable for any direct, indirect, incidental, or consequential damages that may result from the use of our products or website.

Indemnification: You agree to indemnify and hold Divine Dust harmless from any claims, damages, or expenses arising out of your use of our website or products.

 

10. Governing Law

 

Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts of [Your Country/State].

 

11. Contact Information

 

Customer Service: For any questions or concerns regarding these Terms and Conditions, please email us at divinedust@icloud.com